Some moments arrive quietly but stay with you. This week, I had one of those. I was on the sofa with my granddaughter, Elza, reading James and the Time Tunnel — my first published children’s book. She settled in beside me in her pink pyjamas, listening with that wonderful, intent seriousness children bring to stories they’ve decided to trust. As I read, she kept glancing up at me as if to check whether I really had written the words on the page. I’m not sure she’s convinced. I’m not entirely sure I am either. There was nothing grand about the moment — no launch event, no applause, no fuss. Just the two of us, a quiet room, and a story that began life at my desk and somehow found its way into her hands. It felt like the kind of magic you don’t plan for, but recognise instantly when it arrives.
While working on my latest book, The aGent , I’ve been looking back over forty years in estate agency — a career that took me into hundreds of homes and introduced me to more characters than I could ever have imagined when I first walked into the office as a young negotiator. People often think estate agency is about houses. In truth, it’s about people. Every front door opens onto a different world, and sometimes you find yourself standing in the middle of moments you couldn’t possibly make up — even if you tried. One of the chapters in the book tells the story of a visit to a very respectable couple who lived in a lovely detached house with a beautiful garden. Everything about the place suggested quiet, comfortable retirement. Tea was poured, polite conversation was exchanged, and I began to make notes for the valuation. Then I noticed a framed photograph on the windowsill. It showed the couple in their garden, smiling broadly for the camera, clearly enjoying themselves. There was onl...